Privacy Policy
Effective Date: March 25, 2025
At RelaxFrens, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app, website, and services. By using RelaxFrens, you consent to the practices described in this policy.
1. Information We Collect
Personal Information: When you sign up for RelaxFrens, we may collect your full name, nickname, email, phone number, subscription status, mood records, and information related to your mental health goals and meditation preferences.
Usage Data: We collect data about how you use the app, such as the types of meditations accessed, mood inputs, time spent in the app, and environment sound preferences.
Device Information: We may collect technical data such as device type, operating system, and app version to improve performance and user experience.
2. How We Use Your Information
We use your information to: Personalize your meditation experience Provide AI-generated suggestions and mental health insights Improve app functionality and content Communicate updates, promotions, or support-related messages Analyze aggregated data for product improvement and research (with all personal identifiers removed)
We do not sell your personal information to third parties.
3. Data Storage and Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. Your data is stored securely using encrypted storage, and access is limited to authorized personnel only.
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
4. Sharing of Information
We may share your data with: Trusted service providers who help us operate the app (e.g., cloud hosting, analytics, customer support) Psychologists or research collaborators in anonymized form for scientific development and validation of features Law enforcement or government bodies when legally required
Your personal identity is never shared in a way that can be traced back to you without your explicit consent.
5. Your Rights and Choices
You have the right to: Access or update your personal data Request deletion of your account and associated data Opt-out of promotional communications Withdraw consent at any time where applicable
You can make these requests by contacting us at support@relaxfrens.ai.
6. Children's Privacy
RelaxFrens is not intended for use by individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that we have done so, we will delete the information promptly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this document and notify users via email or in-app alerts where appropriate.
We encourage you to review this policy periodically. Continued use of RelaxFrens after changes means you agree to the revised policy.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. This section explains what cookies are, how we use them, and your choices regarding cookies.
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Types of Cookies We Use:
1. Necessary Cookies: These cookies are essential for the website to function properly. They enable core functionality such as security, network management, and accessibility. These cookies cannot be disabled as they are required for the website to operate.
2. Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use:
• Google Analytics: To analyze website traffic and user behavior
• Microsoft Clarity: To understand user interactions and improve user experience
These cookies are optional and require your consent. You can manage your preferences at any time through our cookie banner.
3. Marketing Cookies: These cookies are used to deliver personalized advertisements and track campaign effectiveness. Currently, we do not use marketing cookies, but this option is available for future use with your consent.
Your Cookie Choices:
You have the right to accept or reject non-essential cookies. When you first visit our website, you will see a cookie consent banner where you can:
• Accept all cookies
• Reject all non-essential cookies
• Customize your cookie preferences
You can change your cookie preferences at any time by clicking the cookie settings link in our cookie banner or by clearing your browser's cookies and revisiting our website.
Third-Party Cookies:
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
• Google Analytics (with your consent)
• Microsoft Clarity (with your consent)
These services may set their own cookies. We do not control these cookies, and you should check the respective privacy policies of these third parties for more information.
Managing Cookies in Your Browser:
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly.
Cookie Retention:
Cookies are stored on your device for different periods:
• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (up to 1 year) or until you delete them
Your cookie consent preferences are stored for 1 year, after which you will be asked to provide consent again.
GDPR and CCPA Compliance:
Our cookie practices comply with:
• General Data Protection Regulation (GDPR) - European Union
• California Consumer Privacy Act (CCPA) - California, USA
• ePrivacy Directive - European Union
We respect your right to privacy and provide you with full control over your cookie preferences.
9. Contact Us
If you have any questions, feedback, or concerns about this Privacy Policy, please contact us at: zubair@relaxfrens.com
RelaxFrens LLC - Take Care of Your Mind 🌿