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Privacy Policy

Last updated: 15 Nov 2024

RelaxFrens LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mindfulness application ("RelaxFrens" or "App") and related services.

By accessing or using the App, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our App.

1. Information We Collect
1.1 Personal Information

While using our App, we may collect personally identifiable information that can be used to contact or identify you ("Personal Information"). This may include:

  • Contact Information: Such as your name, email address, and phone number.

  • Account Credentials: Username and password when you create an account.

  • Payment Information: Billing address and payment method details when you subscribe to our services via Stripe (Web), Apple In-App Purchases (iOS), or Google Play Subscriptions (Android).

1.2 Usage Data

We may collect information on how the App is accessed and used ("Usage Data"). This may include:

  • Device information (e.g., device type, operating system, and version).

  • Log data (e.g., IP address, browser type, and pages visited).

  • App performance data and crash reports.

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to monitor activity on our App and hold certain information.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To Provide and Maintain the Service: Ensuring the App functions correctly and securely.

  • To Process Transactions: Managing subscriptions and payments through Stripe, Apple, or Google.

  • To Communicate with You: Sending updates, newsletters, and responding to inquiries.

  • To Improve Our Services: Analyzing usage patterns to enhance user experience.

  • To Enforce Our Terms: Monitoring for fraudulent or illegal activities.

3. Disclosure of Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We employ third-party companies and individuals to facilitate our Service ("Service Providers"), such as:

  • Payment Processors: Stripe, Apple, and Google for processing payments.

  • Analytics Providers: To monitor and analyze the use of our App.

3.2 Legal Requirements

We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred.

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices
5.1 Access and Update

You can access and update your Personal Information through your account settings.

5.2 Opt-Out

  • Marketing Communications: You may opt out of receiving promotional emails by following the unsubscribe link.

  • Cookies: You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

5.3 Data Deletion

You may request the deletion of your Personal Information by contacting us at support@relaxfrens.com.

6. Third-Party Links

Our App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.

7. Children's Privacy

Our App is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and become aware that your child has provided us with Personal Information, please contact us.

8. International Data Transfers

Your information may be transferred to—and maintained on—servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the App after any changes signifies your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

RelaxFrens LLC
Email: support@relaxfrens.com
Address: 701 Tillery Street Unit 12-1522, Austin, Texas 78702, United States

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